Frequently Asked Questions

How long does it take to process my order?

In almost all occasions we process your order in 48 hours. Excluding weekends and holidays when our fulfillment warehouse is not working. 🌸

Do I have to pay import duties?

Nope, no extra costs beyond shipping! We handle all import duties, so you can enjoy your tote without any unexpected fees. 🌟

Can I track my order after purchase?

Absolutely! Once your order has been processed, we’ll send you a confirmation email with your tracking details. You can use this tracking number to monitor your delivery and make sure your order is on its way safely. You can also track your order directly on our website by visitingthis link. 🫶

How long does it take to receive my order?

We work hard to get your tote to you as quickly as possible! ✨ Orders usually arrive much faster than the estimated shipping times:

  • United States: Typically under 10 days.
  • EU & International: Usually never more than 14 days.

For detailed shipping estimates by country, please check our Shipping Times by Country page. Keep in mind that these are estimates, and your tote may arrive even sooner!